Innocent Call Sparked NORAD’s Santa Tracking Tradition

The beloved NORAD Santa Tracker, a staple of Christmas celebrations worldwide, began with a child’s call that reached a military hotline instead of Santa Claus in 1955.

The red phone at the Continental Air Defense Command (CONAD), reserved for national emergencies, rang one December day. Colonel Harry Shoup answered and was surprised to hear a child asking for Santa. Recognizing the call wasn’t a joke, Shoup played along, creating an unforgettable moment.

The mix-up stemmed from a Sears ad encouraging children to call Santa. A printing error in the ad directed the calls to the military line. When calls continued, Shoup assigned staff to respond as Santa Claus.

On Christmas Eve, staff humorously added a sleigh and reindeer to an aircraft tracking board. Shoup approved the addition and contacted a local radio station to provide updates on Santa’s progress. The Santa Tracker was officially born.

Today, families can follow Santa online, through a free app, or by calling the hotline. The program has expanded to include updates in nine languages and draws more than 1,250 volunteers annually.

Colonel Shoup, who passed away in 2009, left behind a legacy of joy. His family continues to participate in the Santa Tracker, ensuring the tradition endures for generations to come.